On January 15, I deposited $155 into my 1xBet account for sports betting. Later, I was informed that this amount would be refunded. However, even after 75 days, the refund has still not been processed.
When I contacted live support and customer service, I was repeatedly told to wait and assured that the refund would be issued. When I followed up again, I was only told that the transaction was still being processed and that I needed to keep waiting. No clear or concrete explanation has been provided, and no progress has been made.
I have been left in a difficult situation due to the prolonged delay in receiving my money. I request that the $155 I deposited be fully refunded to my account as soon as possible and that I receive a clear and transparent update regarding the status of this process.
On December 5, I submitted a withdrawal request for $235 from my 1xBet betting account in the mobile app using the bank transfer method. Even though 2 days have passed since this transaction, the money has still not been deposited into my bank account. The transaction ID and transfer numbers related...
I deposited money into my 1xBet account on Friday, and it’s now been several days—but the funds still haven’t been credited. I’ve followed every instruction, submitted my payment receipt, bank statement, and even sent additional proofs like screenshots and videos as requested. Despite providing all...
On November 4, 2025, I submitted a withdrawal request of $2,370 through the Fast Banking method on 1xBet. Despite the time that has passed, my transaction is still marked as “pending,” and no payment has been made to my account. During this process, I contacted customer support multiple times. Each...