1xBet Deposit Not Credited After E-Wallet Payment

On November 28 at around 14:00, I deposited $55 into my 1xBet account via e-wallet. The money was debited from my e-wallet and the transaction shows as completed with reference ****1283, but the amount has never been credited to my 1xBet balance. Since then, I have been waiting for the deposit to appear. Considering that the amount is only $55, it is unreasonable that I have to wait this long for a simple balance top-up, especially without any clear explanation of what is happening with my money. I contacted 1xBet customer support multiple times, but I only receive automatic replies telling me to wait, without any concrete information, investigation results, or an estimated time for resolution. I request that my $55 deposit be immediately credited to my 1xBet balance without any further delay or, if this is not possible, that it be promptly refunded to my original payment method. I also expect a clear explanation of why this deposit has been pending since November 28 and why support could not provide a specific answer.