On 24.11.2025 at around 22:27, I made a deposit of ₺1,500 into my 1xBet account via bank transfer from my VakıfBank account to the Ziraat Bank account listed on the site. Although the transaction was approved by my bank and the amount was withdrawn from my VakıfBank account, the money was never reflected in my 1xBet balance. As soon as I noticed the issue, I tried to contact customer support through both phone and email, but I received no response whatsoever—no one assisted me, and no explanation was provided. When I spoke with my bank, I was informed that the payment was successfully processed and the funds had definitely left my account. This experience shows that the site is unreliable and operates in a way that harms and deceives users. I request a refund of the ₺1,500 I deposited and also ask that the necessary investigation be conducted to prevent others from facing the same issue.
Last night, I made a ₺500 deposit to my 1xBet account using Ziraat Bank, just as I’ve done many times before. However, this time, the money never appeared in my balance. I’ve waited patiently, hoping it was a temporary issue, but there’s been no update, no confirmation, and no support. This has mad...
On August 9, 2025, at 13:31, I transferred ₺500 from my Ziraat Bank account ending in 5005 to my 1xBet account. I have the official bank receipt as proof of the transaction. The amount was successfully deducted from my bank balance, and there were no error messages during the process. However, even ...
On 29/11/2025, I transferred ₺30,000 to my 1xBet account via bank transfer from my Ziraat Bank account in Turkey. The money was withdrawn from my bank account, but it has not been reflected in my 1xBet balance. After noticing that the deposit did not appear, I contacted 1xBet customer service and su...
I submitted a ₺800 withdrawal request from my 1xBet account to my Ziraat Bank account, and the platform clearly shows the transaction as “successful.” However, the money has not been deposited into my bank account, and it has now been over 24 hours. I contacted live support, and they told me to wai...
I made two separate deposits to my 1xBet account via bank transfer from my Ziraat Bank account, but neither of them was credited to my balance. On 23/11/2025 I deposited ₺1,000, and on 29/11/2025 I deposited another ₺1,000, and a total of ₺2,000 was withdrawn from my bank account even though the mon...