1
Murat is completely dissatisfied with the result

1xBet Deposit Not Reflected in My Account Despite Verification

profile
Murat
January 15, 2025 4:14 pm
169

I made a deposit on 1xBet, but the funds were not credited to my account. After emailing their support, I waited three days to receive a response stating that my account and receipt had been verified and the deposit was credited. However, upon logging into my account, I found that the funds were still missing.

When I requested a callback, I was told to email again. I sent another email, but it has now been five days with no further response. This prolonged waiting period is unacceptable for a platform of 1xBet's scale. I demand immediate action to credit my deposit and a proper explanation for this issue. Such delays erode trust in the platform.

Progress
Progress

January 20, 2025 10:23 pm

I invested 40 thousand TL in 1xbet, they stalled me for a week, from email to Telegram, from Telegram to the finance department. In the end, they said it was deposited to the ID number and closed the issue without crediting it to my account. Let them send me a receipt for the account they credited and cancel it. I sent messages to all their platforms the day after I invested. They blamed their mistake on the ID number and seized my money. I have all sorts of receipts and bank statements as proof. Reflect my money into my account and correct your mistake.

Murat
Murat
January 16, 2025 10:23 pm

Hello sir/madam, for the past week, I've practically become a beggar for my own money. What kind of indifference is this? Your officials on Telegram are doing their best, but they say they are waiting for the finance department to respond. The finance department emails me saying it's approved, log in and say you've made the payment, and it will be reflected in your account. I do this, and still, no money is deposited. Then I tell your official on Telegram again, and they say they are waiting for news. It's been a week, a whole week, and despite everything being documented with receipts, I've become a beggar for my own money, and there's still no tangible progress.

January 16, 2025 11:16 pm (1 day after complaint)
January 18, 2025 10:22 pm
Murat
Murat
January 19, 2025 2:04 am

Sir, I made an investment from my own phone, but the money never arrived. The next day I tried again, and it gave a blocked site warning. I accessed your site from another phone, checked the emails, etc., and wrote from my own phone, while I did the checks from the other phone. Is this why you are not depositing my money? I made a deposit to your site with my own name, so either send my money back in my name or transfer it to my game account. Clearly, my money was transferred to your account, but what you did with that money is unclear. Could you clarify that for me?

January 19, 2025 2:13 pm
Murat
Murat
January 19, 2025 8:01 pm

I sent the money under my own name to my own account, my name, surname, and all my information are on the site, the name and surname on the IBAN and the name and surname on the account are the same, there is money sent, but the money is not with you. If you have deposited it, can you show me proof? Such a large site does not have the luxury of making such a mistake, you have caused me a loss worth 40,000 TL. Please compensate for this and show me proof that you deposited it. I am willing to show you any proof you want, and I expect the same from you.

Murat
Murat
January 23, 2025 10:06 pm

Hello sir, I invested in your site and they stalled me for 3 days. With the directions from Telegram and Şikayetvar, the amount I deposited from my own account with my first and last name was transferred to another account. They stalled me as an error of your site and concluded by not depositing the money into my account as the cost of being defrauded through my account. I demand that the amount I deposited be reflected in my account.

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Similar Complaints

1xBet Deposit Not Credited for 3 Days—No Support Response

profile
Yusuf
February 03, 2025 1:26 am
78

1xBet Deposit Not Reflected in My Account for 3 Days

profile
Cihan
December 16, 2024 4:37 pm
60
1
Poyraz is completely dissatisfied with the result

I Deposited Money to 1xBet But It Still Hasn’t Reached My Account Since Friday

profile
Poyraz
May 18, 2025 4:33 pm
48
1
Rajwinder is completely dissatisfied with the result

1xBet Failed to Credit My Deposit and Delayed Resolution Despite Proof

profile
Rajwinder
February 09, 2025 11:59 pm
91

I Deposited Money into My 1xBet Account but It Never Arrived

profile
Tolga
June 11, 2025 10:32 pm
14
Report a Similar Issue