The so-called customer support at 1xBet is the least helpful service I have ever dealt with. On August 7, I deposited ₺1,000 into my account, and after waiting 24 hours, the funds never arrived. Hoping it was just a temporary glitch, I made another deposit of ₺1,000 on the evening of August 8. Now, I am missing a total of ₺2,000, and none of it has been credited to my account.
My gaming account number is 1904783081, and I have all the receipts to prove the transactions. Despite this, the support team keeps ignoring me. Their only response is to tell me to “wait,” but how long am I supposed to wait? It has already been days, and nothing has changed.
I am tired of being brushed off and left without answers. I demand that 1xBet immediately locate my two missing deposits, credit the full ₺2,000 to my balance, and provide a clear explanation of what happened. Customers deserve transparency and accountability—not silence.