On December 5, 2025, I transferred $188 from my Yapı Kredi account to my 1xBet gaming account via bank transfer. Even though I have the receipt for the transaction, the money has not been reflected in my gaming account for three days.
During this time, I contacted live support and customer service multiple times. Each time, I was told only to “please wait,” and I was stalled without any real solution. Nothing has been done other than sending the same copy-and-paste responses repeatedly.
For the past three days, I have been unable to use my money in my gaming account, nor can I get it back. I request that my issue be resolved immediately and that the $188 be transferred to my gaming account without further delay—or refunded to my bank account if I choose.
On October 26, 2025, I made two separate deposits via bank transfer from Yapı Kredi Bank — one for ₺3,000 and another for ₺5,000, totaling ₺8,000 — into my 1xBet account. However, the deposited amounts have not been credited to my account and still appear as pending in the system. I contacted custo...
On November 15, 2025 at 18:05, I transferred $1,200 from my İş Bankası account to my 1xbet account via EFT, but the amount still has not been credited. Even though some time has passed since the transaction, the funds do not appear in my balance. When I contacted live support about the issue, I was...
On September 27, 2025, I requested a ₺1,250 withdrawal from my 1xBet account (User ID: 8406)** to my Yapı Kredi Bank account. Despite the time that has passed, the money has still not been transferred, and no solution has been provided. I contacted 1xBet customer service multiple times, but I was o...
On 14/11/2025, I requested a withdrawal of $62 from my 1xbet account via Yapı Kredi Bank. However, even after 16 hours, the money has still not been transferred to my bank account. I’ve experienced similar issues in the past, and the fact that this keeps happening has caused significant inconvenienc...
I deposited a total of 1,300₺ into my 1xbet account—in three separate transactions of 550₺, 500₺, and 250₺. But none of the money ever showed up in my account balance. I immediately contacted support, and they asked for proof of the transactions. I provided all three receipts without hesitation. In...