On November 15, 2025 at 18:05, I transferred $1,200 from my İş Bankası account to my 1xbet account via EFT, but the amount still has not been credited. Even though some time has passed since the transaction, the funds do not appear in my balance.
When I contacted live support about the issue, I was told to “wait,” and they asked me to provide the receipt and my bank statement, which I did. Despite submitting all the requested documents, the problem still hasn’t been resolved, and I can neither see the money in my account nor receive any clear information.
I request that the $1,200 I sent be credited to my 1xbet account immediately, or that the same amount be refunded back to my bank account without further delay.
On October 29, 2025, at 1:07 p.m., I transferred $19 from my İş Bankası account to my 1xBet account. However, the deposit never appeared in my balance. I was told that I needed to merge my two accounts, which I did, but even after doing so, the deposit was still not credited. Since that day, I have...
On November 1, 2025, at 7:34 p.m., I transferred $71 to my 1xBet account using a bank transfer through İş Bankası. However, the amount never appeared in my account balance. I have only one 1xBet account, and I do not own any other accounts. When I contacted customer support, they told me that the m...
On December 5, 2025, I transferred $188 from my Yapı Kredi account to my 1xBet gaming account via bank transfer. Even though I have the receipt for the transaction, the money has not been reflected in my gaming account for three days. During this time, I contacted live support and customer service ...
On September 8, 2025, at 19:47:52 and 21:26:18, I deposited a total of ₺22,000 into my 1xBet account via bank transfer through İş Bank. However, the money never appeared in my 1xBet balance, nor was it returned to my bank account. I contacted 1xBet customer service multiple times through both email...