I Face 1xBet Refund Delay — ₺20,000 Still Not Returned After 9 Days

On October 29, 2025, at 1:07 p.m., I transferred $19 from my İş Bankası account to my 1xBet account. However, the deposit never appeared in my balance. I was told that I needed to merge my two accounts, which I did, but even after doing so, the deposit was still not credited.
Since that day, I have contacted live support multiple times every single day, but each time I get different answers and no real solution. The deposit method I used is now no longer visible on the site, and I was told to create a new deposit request using the same method, which is impossible. I’ve sent my receipt multiple times — through the website, by email, and via live chat — but after four days, there’s still no result.
I request that either the $19 be credited to my 1xBet account or that my money be refunded immediately. I ask that my issue be resolved urgently, as this situation has caused ongoing frustration and financial inconvenience.


On September 8, 2025, at 19:47:52 and 21:26:18, I deposited a total of ₺22,000 into my 1xBet account via bank transfer through İş Bank. However, the money never appeared in my 1xBet balance, nor was it returned to my bank account. I contacted 1xBet customer service multiple times through both email...
On November 15, 2025 at 18:05, I transferred $1,200 from my İş Bankası account to my 1xbet account via EFT, but the amount still has not been credited. Even though some time has passed since the transaction, the funds do not appear in my balance. When I contacted live support about the issue, I was...

On November 1, 2025, at 7:34 p.m., I transferred $71 to my 1xBet account using a bank transfer through İş Bankası. However, the amount never appeared in my account balance. I have only one 1xBet account, and I do not own any other accounts. When I contacted customer support, they told me that the m...
On May 17, 2025, at 14:57, I deposited ₺3,440 into my 1xBet account. The money never showed up in my balance. I was told it would be transferred shortly, but nothing happened. Then, on May 19, 2025, at 01:25, I deposited an additional ₺3,200—and again, the funds did not appear in my account. When I...