On November 22, 2025, I transferred $235 from my personal Garanti Bank account to my 1xBet account. On the 1xBet side, the transaction is shown under the number 10*09. Despite this, the money has still not been credited to my 1xBet account.
When I contacted live support, I was first told that the transfer would be completed within 1–11 days and that I needed to submit certain documents. I provided every document they requested, fully and without any missing information, yet there has been no progress. I can no longer get clear support from live chat—only repeated responses saying the transaction is “in process.”
Even though I have been waiting for 18 days, my money has still not been credited and the issue continues. I request that the $235 transfer dated November 22, 2025, be credited to my 1xBet account without any further delay, and that I receive a written, clear explanation regarding this process.
On December 5, 2025 at around 12:57 AM, I transferred approximately $117 from my Garanti Bank account to my 1xBet account using the bank transfer method. The money was deducted from my bank account and I have the receipt, but the funds still have not been credited to my 1xBet balance. After I noti...
On 23.11.2025, I deposited $301 into my 1xBet account, but the amount was never credited. I made the payment by transferring funds from my own Ziraat Bank account to Garanti Bank, as instructed. After the transaction, I emailed all the required documents, and a case was opened for me. However, even ...
On November 21, 2025, at around 20:02, I deposited $32 into my 1xbet account via bank transfer. Although the transaction shows as successful on my bank’s side, the amount has not been credited to my 1xbet gaming account. A ticket was created through live support, and I was told that the transaction...
On December 5, I submitted a withdrawal request for $235 from my 1xBet betting account in the mobile app using the bank transfer method. Even though 2 days have passed since this transaction, the money has still not been deposited into my bank account. The transaction ID and transfer numbers related...
On August 12, 2024, at around 11:48 AM, I attempted to deposit 290₺ into my 1xBet account via a bank transfer from Garanti Bank. However, my transaction was rejected by the operator, and the funds never appeared in my account. This was my first time experiencing such an issue on the platform, and it...