On 23.11.2025, I deposited $301 into my 1xBet account, but the amount was never credited. I made the payment by transferring funds from my own Ziraat Bank account to Garanti Bank, as instructed. After the transaction, I emailed all the required documents, and a case was opened for me. However, even after 15 days, no solution has been provided.
During this process, after submitting my request, I contacted live support again and was told that I would receive a response within 11 days. Despite that timeframe passing, I still have not received any update, and the issue continues with no progress. I have never experienced such a problem before when depositing money into 1xBet.
My user ID is 3***. I request that the $301 deposit be reviewed as soon as possible, the amount added to my 1xBet balance without delay, and that the entire process be communicated to me clearly.
On November 15, 2025, at around 10:30 AM, I deposited $235 into my 1xbet account via Ziraat Bank, but the funds have not been credited to my account. My customer ID for the transaction is 505803*. When I contacted 1xbet customer service, I was first told that the funds would be credited within 24 ho...
On November 22 at 19:39, I sent $118 to my 1xBet account via Ziraat Bank. The transaction was made for my account with the ID number 139761*7. Even though nearly 15 days have passed, the amount I sent has still not been added to my account. I contacted live support many times regarding this issue, ...
On November 22, 2025, I transferred $235 from my personal Garanti Bank account to my 1xBet account. On the 1xBet side, the transaction is shown under the number 10*09. Despite this, the money has still not been credited to my 1xBet account. When I contacted live support, I was first told that the t...
On 11/30/2025, I deposited $34 into my 1xBet account via bank transfer through Ziraat Bank to the account registered under the name H** E* A***. Even though 8 days have passed, this amount still has not been credited to my account. At the request of the support team, I sent the bank receipt and my ...
On December 5, 2025 at around 12:57 AM, I transferred approximately $117 from my Garanti Bank account to my 1xBet account using the bank transfer method. The money was deducted from my bank account and I have the receipt, but the funds still have not been credited to my 1xBet balance. After I noti...