On December 5, 2024, I placed a bet on under 3.5 yellow cards for the Cacereno vs. Atletico Madrid Spanish Cup match. During the first half, Atletico Madrid received a yellow card in the 40th minute, and the first half ended with only one recorded yellow card. However, as the players were heading to the locker room, an Atletico Madrid player received another yellow card, which was later ruled invalid.
1xBet support confirmed via email that the second yellow card was not valid. My bet slip also clearly shows “0-1” yellow cards for the first half. In the second half, the home team received yellow cards in the 80th and 82nd minutes. The player booked in the 82nd minute was shown another yellow card in the 85th minute and was sent off with a red card, but this still counts as only one yellow card.
Despite all this, 1xBet settled my bet as lost, stating there were four yellow cards. This is incorrect because only three valid yellow cards occurred during the match. I have repeatedly reached out to 1xBet, but they continue to insist my bet lost.
I demand a thorough review of my bet and a fair resolution. Until I receive a satisfactory explanation and correction, I will not use the site again. I have all the necessary screenshots and evidence to support my claim.
On February 11, 2025, I placed a live bet on the Manchester City vs. Real Madrid match at the 83rd minute, predicting over 30.5 total shots. When I placed my bet, the shot count was 11-17. After the 83rd minute, Real Madrid took three more shots—two of them resulted in goals, and the third was block...
On October 17, 2025, I placed a ₺4,000 bet (bet slip number 71410408781) on the Standard Liège vs. Antwerp match for Over 1.5 goals at the 87th minute through 1xBet. Just one minute later, in the 88th minute, the match was suspended. Official sources later confirmed that the game would resume on Mo...
On February 13, 2024, I placed a bet on Union Saint-Gilloise's total shots (Over 12.5) for their UEFA Europa League match against Ajax, which started at 11:00 PM TR time. According to UEFA’s official website, the team recorded 13 total shots, which means my bet should have won. However, 1xBet wrong...
On October 17, 2025, I placed a ₺2,500 bet on the Standard Liège vs. Antwerp match through 1xBet. However, after the 80th minute, the match was postponed, and my winnings or bet amount were never refunded. When I contacted 1xBet customer support, I was told that no refund would be issued because th...
I placed a 4-fold combo bet on 1xBet, and three out of four matches were settled correctly. However, the fourth leg of my bet was wrongly marked as lost even though the condition was fully met. The bet was: “One of the teams will be losing during the match but won’t lose the game – Yes – 3.15 odds.”...