I transferred ₺1000 to my 1xBet account via bank transfer seven days ago. After sending the funds, I was asked to provide the IBAN of the account I used. I complied and submitted the requested information, but it was inexplicably rejected.
Since then, I have sent multiple emails seeking a resolution, but there has been no progress, and I have effectively lost my ₺1000. Communication with customer support has been extremely frustrating—they come across as dismissive and unhelpful, almost as if they are blaming me for the issue.
I demand immediate action to recover my funds and a proper explanation for this treatment. This experience raises serious doubts about 1xBet’s reliability.
This morning, I transferred ₺2500 to the IBAN number provided by 1xBet for depositing funds into my account. It has now been over 7 hours, and the money still hasn’t been reflected in my 1xBet account. I carefully followed every instruction they provided and immediately emailed the bank receipt (dek...
I deposited ₺750 to my 1xBet account, and within just five minutes, I received a notification saying the payment was rejected. I was confused since the amount was clearly deducted from my bank account, but it never made it to my 1xBet balance. What's worse is that no refund has been issued, and it'...
On 14/09/2024 at 22:25, I submitted a withdrawal request of 1000 TL using my player ID (737452007). The app shows that the withdrawal was approved and the payment was supposedly made, but the 1000 TL has not been credited to my IBAN. I’ve provided my transaction details from that date as proof and e...
I’m currently facing a serious issue with ₺70,000 stuck in my 1xBet account, and I haven’t been able to speak with a single representative for over 2.5 hours. Despite multiple attempts to reach both the payments department via email and the support team, I have received no reply at all. This situati...
I made a deposit of ₺100 on 1xBet, but it was rejected, and now I have no idea where my money is. When I contacted customer service, they told me to send an email, which I did several times, but no one has responded. It’s been incredibly frustrating, and I just want to know where my money is. ₺100 i...