This morning, I transferred ₺2500 to the IBAN number provided by 1xBet for depositing funds into my account. It has now been over 7 hours, and the money still hasn’t been reflected in my 1xBet account. I carefully followed every instruction they provided and immediately emailed the bank receipt (dekont) as proof of the transaction.
Despite doing everything correctly, I have received no result or explanation. I’m being stalled with vague responses, and there’s no one to properly address the issue. Their support team hasn’t responded to my emails, and I’m left in the dark with no updates. I have my proof of payment, yet I’m still being ignored and my deposit remains missing.
This situation is incredibly frustrating. I feel completely let down and financially victimized. I urge 1xBet to take immediate action, credit my funds, and start treating users with the transparency and respect they deserve. Ignoring verified transactions is unacceptable.