I deposited ₺1000 to my 1xBet account on 23/03/2025 at 22:46, but the payment was rejected with no explanation. I immediately contacted customer service. They told me the money would be reflected within an hour—but two hours passed, and still nothing. I submitted a support request as instructed and got a vague response saying, “it may take some time.”
It has now been over 16 hours, and nothing has changed. I’ve opened 10 support tickets, sent the payment receipt and transaction number, and even received a call—only to be told the same useless responses. It’s like talking to a wall. They delay everything, make promises they don’t keep, and seem completely unbothered by the fact that they’re holding my money.
On top of that, the live chat takes over an hour to respond, and when they finally do, they repeat scripted answers with no real resolution. This is beyond frustrating—where is my money?