Bedirhan is very satisfied with the result
Resolved
I Face 1xBet Refund Delay — ₺20,000 Still Not Returned After 9 Days
Bedirhan
October 27, 2025 11:05 am
15"Thank you"
Soner is completely dissatisfied with the result
1xBet Money Balance Problem
Soner
February 27, 9:29 pm
32
On 16/02/2026 at approximately 20:00, I sent ₺10,000 from my VakıfBank account to my 1xBet account, but the money has still not been credited to my balance. I provided all the required documents as proof of the transaction. After that, I was first told to wait 72 hours, then after 72 hours I was told to wait 11 days, and after 11 days I was again told to just keep waiting with no clear time frame or solution. I contacted your customer support via live chat multiple times, but instead of resolving the issue or giving a concrete answer, I keep receiving vague responses and postponements. My ₺10,000 is neither visible in my 1xBet account nor returned to my bank, and this situation is causing me serious concern and loss of trust. I request that my money be refunded to my bank account or immediately credited to my 1xBet account without any further delay. I am ready to provide my 1xBet account details and bank transaction/reference numbers again if needed, and I kindly ask for a clear and final resolution to this issue.
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