1
İhsan is completely dissatisfied with the result

1xBet Not Giving Promo Points – Automated Responses

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İhsan
March 15, 2025 1:36 am
105

I have been playing on 1xBet for five years, consistently making deposits, but when I request promotion points, I only receive automated responses. No one actually helps or resolves the issue.

For the past four to five months, the site’s management has gone downhill. Previously, customer service would at least consider players’ account activity, but now they completely ignore loyal users. Why is 1xBet refusing to provide proper promotions?

I expect fair treatment and real support, not generic, scripted messages. 1xBet, fix this now! If you claim to offer promotions, then actually provide them instead of brushing players off. Stop ignoring your long-term users and honor your promotions!

İhsan
İhsan
March 19, 2025 5:33 pm

No one is helping, I also sent an email, no one is responding.

İhsan
İhsan
March 20, 2025 5:56 pm

Look, they say write it down, when we call to say let's help, they hang up on us, when we write, they block us, they keep saying they can't help, and on top of that, they even threaten us. The site has really deteriorated lately.

İhsan
İhsan
March 25, 2025 8:31 am

A site can't be this bad, one says we will provide, the other says no.

March 30, 2025 4:52 pm (15 days after complaint)
İhsan
İhsan
March 30, 2025 6:19 pm

You make people accept it, your customer service does not treat your customers like humans, they constantly give the same automatic response. Wait, wait, wait, wait, I send an email, they say they will reply in a week only when they get to it. This site does nothing but scam, we realize this, everyone realizes this. I mean, let these public institutions be active, on the 8th of the month I will give a statement both at the courthouse and the police station. I will say I have all the documents, I will tell everything, I even gave your number, I think I wrote it down, hopefully I deleted it. May Turkey be rid of you.

İhsan
İhsan
March 30, 2025 6:20 pm

In addition to this, I want promotion points for losing bets, they say you need to play actively, I have deposited 5,000 lira in front of my eyes, they tell me to continue doing it actively, I have the right, I am not given my right, I have everything, one of them doesn't give anything, wasn't there no fraud, wasn't there nothing, this is beyond fraud and I am aware of everything.

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