On September 28, 2025, I requested a withdrawal of 2,050 TL from my 1xBet account to my Parolapara wallet. The platform confirmed that the transaction was “successful” and even provided a so-called proof of transfer. However, the money never arrived in my account.
When I contacted 1xBet customer support, they repeatedly told me to check my account history, but there is no record of this payment in my Parolapara account. Instead, I was sent a fake receipt claiming the funds had been delivered, which is completely misleading.
I have never experienced such an issue with 1xBet before, and I feel this is a clear case of negligence and misinformation. I demand that 1xBet immediately investigate this matter and transfer the 2,050 TL withdrawal to my Parolapara account without further delay.
My user ID is 17135.
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