Approximately 4-5 days ago, I won ₺30,000 on the 1xBet platform and submitted a withdrawal request. The platform confirmed that the withdrawal was successful, but the funds have not been credited to my account. My game account also did not reflect the returned balance.
I sent an email inquiring about the status, but received no response. After following up two days later, 1xBet again confirmed the successful withdrawal, yet I still have not received my money. I am deeply dissatisfied with this situation and would like to file a complaint.
Despite my efforts to reach out via email and live chat support, I have not been able to resolve this issue or receive my rightful winnings. I demand that you investigate this matter and ensure the ₺30,000 is promptly credited to my account. The lack of responsiveness and failure to process my withdrawal is unacceptable.
On 29/11/2025, I transferred ₺30,000 to my 1xBet account via bank transfer from my Ziraat Bank account in Turkey. The money was withdrawn from my bank account, but it has not been reflected in my 1xBet balance. After noticing that the deposit did not appear, I contacted 1xBet customer service and su...
I submitted a ₺40,000 withdrawal request from my 1xBet account (ID: 1318920419), but the funds have not been transferred to my bank account. My withdrawal request number is 3774397831, and it has not been processed. I even opened a support ticket (Ticket ID: 6616292), but nothing has been resolved, ...
Yesterday, I won ₺4000 on 1xBet using my account (ID: 770331739) and immediately requested a withdrawal. The platform confirmed the transaction, but the money never reached my bank account. Since then, I’ve received no updates, no confirmation emails, and absolutely no support from the company. I’v...
On 06/07/2025, I submitted a withdrawal request of ₺12,000 from my 1xBet gaming account to my bank account. Although the platform confirmed that the payment was successfully sent, the amount has not been credited to my bank account. I contacted customer support, and they claimed to have initiated a ...
