I am writing to complain about the extremely long and unclear verification process on my 1xBet account. My account ID is 190338027, and it is registered under the email address vikramvolt***@gmail.com.
On December 10, 2025, I submitted all requested verification documents, including a photo of my passport and a selfie holding my bank card. However, four days have passed, and I have still received no response or update regarding the status of my verification.
I contacted customer support about this delay, but the only response I received was to “wait,” with no clear timeframe or explanation provided. This situation is extremely frustrating, as I fully complied with all requirements and did not expect such a basic verification process to take this long without any communication.
I kindly request that my account be verified immediately and that the verification process be completed without any further delay.
