1xBet Withdrawal Delayed After Verification - No Update For Days

I requested a withdrawal on 23/11, and the 1xBet bookmaker asked me to confirm my address and provide photos of my documents and a bank statement. I sent everything, but two days later they wrote to me saying that “checking is going on, we need more time,” even though the photos were clear and met all the requirements. And this was after two full days. No news since then. I still need my money! My account is 1904832***. I accepted the process, sent scanned copies of all the documents, spent time on it, and then what? Nothing has changed at all.