1xBet Withdrawal Stuck Aviator Winnings Order Not Paid

I requested a withdrawal of the money I won at the 1xBet three days ago, but there is still no update about the funds. I won $300 in the Aviator game and want to receive all of it. The status of my order #4983439 from November 18th has not changed, and customer support keeps telling me to wait. This makes me uneasy, and I am starting to think I might never see my winnings, even though I was really counting on receiving this money as soon as possible. If someone here can reassure me that I will actually get my money, that would be great.