1xBet Withdrawal Request Stuck With No Response

Dear 1xBet, please allow me to withdraw the money I have won, or at least explain why I cannot withdraw it. I won more than $200 and want to withdraw part of it. I placed a withdrawal request on November 23, and since then I have received no updates. I have not received the money, nor have I received any response from support. If you continue to ignore small withdrawal requests like mine, you will lose your customers. I do not consider $200 to be a large amount that requires several days of verification. The withdrawal request was submitted on November 23 from the mobile app using the account: sitthayur***@gmail.com.