1xBet Withdrawal Declined - Payout Blocked Without Reason

For the first time in my life, I won a large amount of money on 1xBet. You can’t imagine how happy I was, and how quickly that excitement turned into anger. My withdrawal request was declined for no reason. When I deposit or withdraw 150 euros, there are never any issues, but the moment it’s €2,000, suddenly there are problems or delays. My request has ID 3974372 from the 22nd of November, and I made it on my phone through the official 1xBet app. This is disrespectful to the customer, don’t you think? I’ve already written to support by email, and I still haven’t received any information about my money or why my request was declined.