4
Ahmed is satisfied with the result
Resolved

1xBet Took My Deposit but Did Not Add It to My Account Balance

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Ahmed
April 09, 2025 7:26 pm
107
Ahmed's Thank You Message
“The problem was resolved after a few days, but that’s not ideal when it comes to deposit timing. I hope I won’t face the same issue again in the future.”

As a new user, I made a deposit to start playing but faced an unexpected twist. The money left my bank account, but my balance in 1xBet didn’t reflect this transaction. I toped up my account at 2nd of April. My account number - 1907488***. Confused and frustrated, I reached out to their support team, but the lack of urgency in their response compounded my distress. I was promised a quick resolution, yet it has turned into an agonizing wait. This is not the first impression I expected from such a reputed platform.

Ahmed
Ahmed
April 19, 2025 11:03 pm

The problem was resolved after a few days, but that’s not ideal when it comes to deposit timing. I hope I won’t face the same issue again in the future.

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