Last night I discovered someone accessed my 1xBet account without my permission and withdrew funds to another IBAN, so 1xBet blocked my account for security. Now I can’t log in at all. Two-factor authentication was enabled by the system, but I never set it up—so I can’t retrieve the Google Authenticator code and remain locked out. I’ve followed instructions: I provided screenshots of my registered phone line, the transfer slip from my recent deposit, and a copy of my ID, yet my account stays blocked and I receive no concrete response.
This situation is unacceptable. I rely on timely access to my account and any funds inside. Being told to wait after submitting all necessary documents feels like 1xBet is ignoring my urgent need. I demand that you lift the block immediately, verify my identity with the evidence I provided, and restore full access to my account. Please respond promptly with clear next steps and timeline—stop leaving me unable to log in and use my own money.
I recently signed up for 1xBet and was initially satisfied with the platform after completing a few transactions. However, one day when I attempted to log in, I was prompted to enter a Google Authenticator code. Even though I entered the correct code linked to my Google account and phone, the syste...
I won a significant amount on the 1xBet app, but the company blocked my account, preventing me from withdrawing the funds. I contacted customer support, and they claimed there was a technical update in progress, yet they couldn't provide a timeframe for resolution. Despite this, I still can't log in...
My 1xBet account (ID: 981183799) was unexpectedly blocked right after I completed a verification request during a withdrawal attempt. I had been asked to submit identification documents and personal photos, which I provided in full via the required security email. After waiting around four hours, I ...
I’m dealing with an incredibly frustrating situation with 1xbet. They requested identity verification, and I immediately sent all the required documents to the email they specified—a full week ago. Since then, I haven’t received a single response. No confirmation, no update, no action. To make thin...