I Can’t Get My 1xBet Cashback Updated for 19 Days Despite Heavy Losses

For the past 19 days, my 1xBet cashback hasn’t been updated at all. The system is supposed to calculate it daily, but for nearly three weeks now, the date hasn’t changed, and the cashback amount remains completely frozen. I’ve contacted live support multiple times, and every time I receive the same generic responses with no actual explanation or resolution.

I’ve already lost around ₺100,000 during this time, yet the cashback that should at least partially compensate my losses is mysteriously not working. This isn’t a minor glitch—it feels intentional, especially when no one at support seems to investigate or escalate the issue properly.

If this problem isn’t resolved immediately, I will stop using 1xBet altogether. Players should know what they’re getting into. If cashback is advertised as a daily feature, it must function properly. I demand that my missing cashback be calculated accurately and credited without any further delay.