I’m a VIP user on 1xBet (ID: 51563655), and I’m beyond disappointed with how this company is treating me. Every time I try to withdraw my money, the system refuses to send the required SMS code, completely blocking my withdrawal. I’ve tried multiple times—nothing works. As of now, I cannot withdraw a single ₺, and it feels like 1xBet is deliberately making it impossible.
To make matters worse, customer service is nonexistent. I’ve requested a callback and waited over 4 hours—still no response, no call, no help. For a major company like 1xBet, this level of neglect is unacceptable, especially towards a VIP member. Things I never thought would happen to me are now happening.
I expect an urgent resolution. If this continues, I’m done with 1xBet for good.
I’ve been trying to withdraw my money from 1xBet, but I can’t complete the process because the SMS confirmation code never arrives. Without this code, I’m completely stuck. I contacted support and was told to send an email with certain documents. I sent everything they asked for, but nothing changed...
About five days ago, I received ₺1900 in Freebet credits on my 1xBet account. After playing multiple times and increasing my winnings significantly, I decided to withdraw my funds. That’s when the problems began. I couldn’t receive the SMS verification code no matter how many times I tried. I even a...
On 29.06.2025, I requested a withdrawal of 10,000₺ from my 1xBet account. Although the status shows “paid,” the amount has not been credited to my bank account. It has now been 8 days, and my withdrawal request is still pending without any concrete resolution. As a VIP member, I expected faster pro...
About five days ago, I received ₺1900 in Freebet credits on my 1xBet account. After playing multiple times and increasing my winnings significantly, I decided to withdraw my funds. That’s when the problems began. I couldn’t receive the SMS verification code no matter how many times I tried. I even a...
My 1xBet user ID number is 29217****, and I experience losses every day. I can't even make a ₺1 withdrawal. For nearly three months, I haven’t received any promo points. It feels like my account is intentionally restricted, with no explanation or support offered. When I contact your customer service...