About five days ago, I received ₺1900 in Freebet credits on my 1xBet account. After playing multiple times and increasing my winnings significantly, I decided to withdraw my funds. That’s when the problems began. I couldn’t receive the SMS verification code no matter how many times I tried. I even attempted logging in from a different device—same result: no SMS.
I contacted customer service to get my withdrawal code manually and submitted a withdrawal request. Within two minutes, I received an error message stating: “Withdrawals are only possible using the same payment details as the deposit.” I tried every available method (again calling customer service for withdrawal codes), but the same error repeated each time.
I’ve been a loyal user since 2022 and have never experienced an issue like this before. I’m shocked and frustrated. My winnings are locked, and I can’t access my money. I request that 1xBet resolve this issue immediately and allow me to withdraw my rightful funds. My account number is: 486904999.
About five days ago, I received ₺1900 in Freebet credits on my 1xBet account. After playing multiple times and increasing my winnings significantly, I decided to withdraw my funds. That’s when the problems began. I couldn’t receive the SMS verification code no matter how many times I tried. I even a...
I’m a VIP user on 1xBet (ID: 51563655), and I’m beyond disappointed with how this company is treating me. Every time I try to withdraw my money, the system refuses to send the required SMS code, completely blocking my withdrawal. I’ve tried multiple times—nothing works. As of now, I cannot withdraw ...
When I tried to withdraw money from my 1xBet account, the platform requested that I link my phone number. However, the SMS verification code never arrives. I have not made any changes to my registered number, and I can receive SMS from other applications without any issues — this problem occurs only...
I’ve been trying to withdraw my money from 1xBet, but I can’t complete the process because the SMS confirmation code never arrives. Without this code, I’m completely stuck. I contacted support and was told to send an email with certain documents. I sent everything they asked for, but nothing changed...
On September 27, 2025, I requested a ₺1,250 withdrawal from my 1xBet account (User ID: 8406)** to my Yapı Kredi Bank account. Despite the time that has passed, the money has still not been transferred, and no solution has been provided. I contacted 1xBet customer service multiple times, but I was o...