On July 20, 2025, I made a ₺500 deposit to my 1xBet account via bank transfer, and to this day, the money has not been credited. I submitted all the necessary proof—bank receipts, transaction history, and screenshots of my account movements. Yet, despite following up multiple times, I have not received a single response to my emails.
I’m genuinely shocked that a company as large and “international” as 1xBet can ignore such a basic customer support issue. It’s not just about the money—it’s about the complete lack of communication and respect. How can a company that handles financial transactions be this careless and unresponsive?
I expect my deposit to be credited immediately or at the very least receive a proper explanation. If you’re going to run a betting platform and take people's money, the least you can do is ensure transparency and a functioning support system. I urge 1xBet to take this matter seriously and resolve my issue without further delay.
I deposited ₺3,500 into my 1xBet account, expecting the funds to appear quickly as they usually claim. However, the money still hasn’t been credited. I followed all the steps correctly and even submitted the payment receipt as proof, but nothing has been done. What’s even more frustrating is the co...
On May 17, 2025, at 14:57, I deposited ₺3,440 into my 1xBet account. The money never showed up in my balance. I was told it would be transferred shortly, but nothing happened. Then, on May 19, 2025, at 01:25, I deposited an additional ₺3,200—and again, the funds did not appear in my account. When I...
On July 18, 2025, I transferred ₺15,000 from my personal bank account to the bank account listed on 1xBet’s site in order to fund my game account. However, the money never appeared in my 1xBet balance. I have contacted their support team via phone, email, and chat operators, but every single respons...
On March 14, 2025, at 21:11, I deposited ₺10,000 into the account number provided by 1xBet. It is now March 15, 2025, at 15:00, and my money still hasn’t been credited to my account. I have tried everything—contacting live support, emailing the 1xBet team, and reaching out in every possible way—but...
On September 12, 2025, I deposited ₺2,500 into my 1xBet account using the standard Papara method on the website. The transaction was successful—funds were deducted from my Papara balance, I received an SMS confirmation, and I even have a receipt with the payment ID. Despite this, the money never app...