I deposited ₺500 into my 1xBet account, but the funds have not been credited for over 18 hours. I have repeatedly contacted the financial support team, yet they keep delaying the resolution without providing a clear explanation. The “Confirm” button on the deposit confirmation form is not functioning properly, making it impossible to verify the transaction from my side.
When I contacted the Telegram support line, they claimed that I needed to deposit an additional ₺500 to activate the previous deposit, promising that a total of 1,000₺ would be credited to my account. However, the live chat support contradicted this, saying that my ₺500 would be reflected in my balance within 1 to 3 hours. Despite all these conflicting statements, no funds have appeared in my account so far.
I want to emphasize that if my deposit is credited, I will use it to play as planned—win or lose—but I will never deposit money on this platform again. Additionally, their 1xGames section seems highly unreliable, as I have consistently lost every time I played.
I request the immediate processing of my ₺500 deposit and a clear explanation for this confusing and frustrating experience. Please resolve this issue urgently and ensure that no other users face such misleading guidance in the future.
I deposited ₺5000 into my 1xBet account four days ago, but the money never appeared in my balance. I immediately contacted support via email, but after three days, I received no response. Then, someone claiming to be an admin on Telegram told me that I needed to deposit an additional ₺5 for the tra...
I deposited ₺3,500 into my 1xBet account, expecting the funds to appear quickly as they usually claim. However, the money still hasn’t been credited. I followed all the steps correctly and even submitted the payment receipt as proof, but nothing has been done. What’s even more frustrating is the co...
I deposited ₺5000 into my 1xBet account, but the funds never showed up. When I reached out to support, they asked me to submit a PDF version of the payment receipt, which I did immediately. However, instead of resolving the issue, they’ve been stalling—asking for new documents over and over again, w...
I deposited a total of 1,300₺ into my 1xbet account—in three separate transactions of 550₺, 500₺, and 250₺. But none of the money ever showed up in my account balance. I immediately contacted support, and they asked for proof of the transactions. I provided all three receipts without hesitation. In...
On March 12 at 16:01, I deposited ₺490 into my 1xBet account, following all the required steps carefully. However, despite completing the process correctly, the money has not been credited to my account. Additionally, my bank has not issued a refund either. I have contacted customer support multipl...
