As a user who chose to trust 1xBet, I am completely frustrated by the company’s lack of responsibility and ineffective support process. Every time I encounter a problem, the first thing they do is try to blame the user instead of resolving the issue.
I cannot log into my account.
I contacted the Live Support team, and they redirected me to [email protected]. I sent every document and piece of information they asked for, yet I never received a single reply. No updates. No resolution. Nothing.
I tried to deposit funds into my account.
The transaction failed. Again, I submitted all required documents. It has now been 14 days, and still—no resolution.
Right now, I’m stuck in a ridiculous loop:
Telegram admins tell me to email support,
Support tells me to contact Live Chat,
Live Chat sends me back to the email address.
This entire process is exhausting and completely user-unfriendly. It's not professional, and it’s not sustainable. I’m not just being ignored—I’m being passed around endlessly with no solution in sight.
I demand that 1xBet take ownership of these issues, stop the runaround, and fix my access and deposit problems immediately.
I deposited money into my 1xBet account, and while the amount was deducted from my bank balance, it was never credited to my account on the platform. Instead, I received a message from the site stating that my deposit was rejected—yet the money is still gone. To make matters worse, I’ve been trying...
I deposited money into my 1xBet account, but it has been hours and the funds still haven’t shown up. I submitted multiple support requests, but they keep getting denied with no explanation. There’s no proper live chat support team available to assist, and even when I message the Telegram channels, t...
I deposited money into my 1xBet account, but it never appeared in my balance, nor was it refunded. Despite reaching out to their customer support, the only way to communicate is via email, which takes hours or even days to get a response. And when they do respond, it’s generic and unhelpful. It fee...
I’m extremely disappointed with 1xbet. I submitted a deposit request, and the process took far too long to complete. When you’re trying to fund your account, you expect a fast and smooth experience—not to be left waiting endlessly with zero communication or confirmation. What’s even worse is the co...
I deposited money into my 1xBet account, but the funds never appeared in my balance. Despite multiple attempts, customer support is unresponsive and offers no clear solution. I waited for over an hour just to open a support ticket, yet there is still no resolution. I deposited money to play and enj...