On August 10, 2025, at 21:15, I deposited ₺3,000 into my 1xBet account via bank transfer through QNB Finansbank. I used my own name, K.D., as the account holder, and I have the payment receipt as proof. Despite completing the transaction correctly, nearly two full days have passed, and the amount still has not been credited to my betting account. Because of this delay, I was unable to place my bets and lost valuable opportunities.
This was my first time depositing money on 1xBet, and I did not expect to encounter such a problem. When I contacted customer service, I was told that transactions are reviewed in order and are usually resolved within 24 hours. However, it has now been over 48 hours with no resolution or update, and my issue remains completely unaddressed.
I request that my ₺3,000 deposit be credited to my account immediately and that 1xBet take steps to ensure such delays do not happen again. My patience is running out, and I expect prompt action to resolve this problem without further excuses.
On August 26, 2025, at 21:18, I deposited ₺2,000 into my 1xBet account (User ID: 136621***7) using QNB Finansbank. I have the official receipt of the transaction, and the transfer was made from my own personal bank account. Despite this, the money has still not appeared in my 1xBet balance, even tho...
On August 28, 2025, at 19:31, I deposited ₺71 into my 1xBet account through QNB Finansbank. Although the payment was successfully processed on my end and I have the official receipt, the funds never appeared in my betting account. I immediately contacted 1xBet customer support, and they told me the...
On November 18, 2024, at 20:07, I transferred ₺500 from my QNB Finansbank account under the name Y.E.O. to my 1xBet account for Y.Y.. Despite the successful transaction, the funds were not credited to my 1xBet account. I waited a full day and contacted the support team, only to be rudely dismissed....
