I Face Missing Loyalty Bonuses and Promo Points on 1xBet Account for Months

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Mert
August 12, 2025 2:42 am
4

I have been a long-time member of 1xBet, actively using my account with ID 27955*** for years. However, for the past 4–5 months, I have not received any loyalty bonuses or promotional points on my account. This is despite the fact that during this period I have incurred losses of approximately ₺500,000. In the past, 1xBet would offer some goodwill gestures, bonuses, or promotional support, but recently there has been nothing at all.

I have contacted customer service multiple times to address this issue, yet every response I received was negative, with no effort made to resolve my concern. As a loyal user who has always trusted and enjoyed using 1xBet, I now find myself forced to reduce my deposits due to feeling undervalued.

Given my significant recent losses and long-standing loyalty to the platform, I request that 1xBet grant me a loyalty bonus or promotional points as a goodwill gesture. It is important for a global platform to stand by its loyal members and maintain trust through fair treatment.

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