5
Eray is very satisfied with the result
Resolved

I Joined 1xBet But My ₺5000 Bonus Was Denied Due to a “Technical Error”

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Eray
April 08, 2025 11:50 pm
62
Eray's Thank You Message
“As a result of my persistent conversations with the support service, the issue was finally resolved and the allocated money was successfully withdrawn. Thank you for your help, but I hope the system will continue to work without any malfunctions from now on.”

I signed up for 1xBet after being drawn in by the attractive promotions and bonuses promising to boost my initial capital. As a new user, I followed all the listed terms and conditions carefully. However, despite doing everything correctly, the ₺5000 bonus never appeared in my account.

When I contacted support, I was told it was due to a technical error, and my bonus was completely denied. I registered just yesterday, and my user ID is 1907492091. I am absolutely certain that I did not break any rules or violate any conditions. After double-checking everything, I felt compelled to share this complaint.

It’s incredibly disappointing to see a company mislead new customers in this way. Offering bonuses as bait and then using vague excuses like “technical issues” to avoid honoring them is unacceptable.

I request that 1xBet resolve this immediately and credit the promised bonus to my account—or at the very least, provide a transparent explanation. New users deserve better treatment.

Eray
Eray
April 17, 2025 7:32 pm

As a result of my persistent conversations with the support service, the issue was finally resolved and the allocated money was successfully withdrawn. Thank you for your help, but I hope the system will continue to work without any malfunctions from now on.

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