On September 29, 2025, I made two separate deposits into my 1xBet account via Ziraat Bank transfer—first 100 TL, and about two hours later another 150 TL, for a total of 250 TL. However, neither of these amounts were credited to my account.
This is not the first time I’ve experienced such an issue. Up until now, I estimate that nearly 500 TL of my deposits have gone missing without being reflected in my balance. All transactions were carried out exactly as directed by 1xBet’s system.
My username is 249**.** I sent screenshots of my receipts to customer support, but they insisted on PDF format, which I couldn’t provide. As a result, I submitted screenshots instead. Live chat support only told me that “the transaction is under review,” without offering a concrete solution.
Normally, deposits made to 1xBet’s designated bank accounts are credited instantly. However, situations like this cause repeated losses and frustration. I expect my 250 TL deposit to be credited immediately and demand that 1xBet ensure deposits are processed in a secure and reliable manner going forward.
I made two separate deposits to my 1xBet account via bank transfer from my Ziraat Bank account, but neither of them was credited to my balance. On 23/11/2025 I deposited ₺1,000, and on 29/11/2025 I deposited another ₺1,000, and a total of ₺2,000 was withdrawn from my bank account even though the mon...
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