I am a registered user of the 1xBet platform with the email address m****@gmail.com. On June 22, 2025, I requested a withdrawal of ₺50,000 from my account. Although the transaction was successfully initiated on the platform, the funds have not been deposited into my bank account to this day. I immediately reported the issue to the relevant support teams, but unfortunately, no effective assistance was provided.
When I contacted the customer support representative, they assured me that the matter would be resolved. However, instead of a solution, my gaming account was unexpectedly blocked without any clear explanation. This situation has caused me significant financial distress and emotional frustration, as I am now unable to access my account or the funds I rightfully requested.
I request the urgent reopening of my account and the immediate transfer of the ₺50,000 withdrawal amount to my bank account. Additionally, I expect a clear explanation for why my account was blocked and an official apology for the inconvenience caused. Please resolve this matter as soon as possible and restore my trust in your platform.
Approximately 4-5 days ago, I won ₺30,000 on the 1xBet platform and submitted a withdrawal request. The platform confirmed that the withdrawal was successful, but the funds have not been credited to my account. My game account also did not reflect the returned balance. I sent an email inquiring abou...
On August 3, 2025, I attempted to withdraw a total of ₺29,950 from my 1xBet account by submitting multiple withdrawal requests in smaller amounts, just as I’ve done many times before without any issues. However, this time, the security team requested identity verification documents, which I promptly...
On 06/07/2025, I submitted a withdrawal request of ₺12,000 from my 1xBet gaming account to my bank account. Although the platform confirmed that the payment was successfully sent, the amount has not been credited to my bank account. I contacted customer support, and they claimed to have initiated a ...
On 05/07/2025, I placed a withdrawal request of 11,000₺ from my 1xBet gaming account to my bank account. According to the transaction status, the withdrawal was marked as “sent,” yet the funds never arrived in my bank account. Despite waiting and checking multiple times, the withdrawal remains pendi...
I am a long-term, high-stakes member of 1xBet, but on September 10, 2025, at 20:00, I encountered a serious issue. I deposited ₺51,000 into my 1xBet account via bank transfer (Player ID: 616735213, email: [email protected]). Despite the transaction being completed successfully, the money has still not bee...