On 1xBet, I placed a live bet on the Australian NBL basketball match at 16:39, wagering 70₺ on the third quarter total over 46.5 points. I closely followed the match, and the third quarter ended 27-20, confirming my bet as a win. I even received a notification saying “You Won,” and I took screenshots as proof.
However, shortly afterward, the winnings were removed from my balance, and the bet status reverted to “pending.” I contacted support and explained the situation in detail, providing screenshots as evidence, yet no solution was provided. This is not the first time I have faced such an issue; a similar incident happened before, but back then I did not have proof. This time, I do, yet I am still left without my rightful winnings.
This experience has caused significant financial frustration and destroyed my trust in the platform. I request that my bet be fairly settled, my winnings reinstated, and a formal explanation provided for this error. I urge you to resolve this issue promptly to restore user confidence.
I placed a 5,000₺ bet on a Brazil U20 women's basketball game on 1xbet, and my bet clearly won. I even managed to withdraw part of the winnings shortly after. But when I logged in the next day, I was shocked to see that the bet had been reversed and marked as lost, and my account was showing a negat...
I placed a bet on 1xBet worth ₺7500, and it was successfully settled as a win. When I attempted to withdraw my winnings, I was asked to submit documents via email for verification. I provided all the requested documents, and they were approved. However, instead of allowing me to withdraw my rightfu...
I’m currently facing a serious issue with ₺70,000 stuck in my 1xBet account, and I haven’t been able to speak with a single representative for over 2.5 hours. Despite multiple attempts to reach both the payments department via email and the support team, I have received no reply at all. This situati...
Approximately 4-5 days ago, I won ₺30,000 on the 1xBet platform and submitted a withdrawal request. The platform confirmed that the withdrawal was successful, but the funds have not been credited to my account. My game account also did not reflect the returned balance. I sent an email inquiring abou...