On October 18, 2025, at 2:01 a.m., I deposited ₺1,000 into my Atlasbet account using the Master bank transfer method. I did not receive any error message during the process, and despite using the automatic/quick payment option, my deposit did not appear in my account for 57 minutes.
When I contacted customer service, I was told only to “wait a bit; it might show up”, which I found extremely unprofessional. Even though I provided video and screenshot evidence of the transaction, no solution was offered.
This was my first deposit, and the experience has completely destroyed my trust in the platform. I am requesting the immediate refund of the ₺1,000 I deposited.
My Atlasbet username is 4*.
I expect this issue to be resolved urgently and my funds to be returned without further delay.
On Saturday, October 15, at 9:15 p.m., I transferred ₺1,000 from my VakıfBank account to my Atlasbet account via bank transfer. However, the funds never appeared in my account. When I contacted customer service, I was told that my account would only become active if I deposited an additional ₺4,000...
I made a deposit on Atlasbet at exactly 01:17 AM, and despite sending all the necessary proof—including the bank receipt and screenshots—they still haven’t credited the ₺500 to my account. It's been over 12 hours, and they’re still claiming that “no deposit has been made.” This is completely unaccep...
On May 17, 2025, at 14:57, I deposited ₺3,440 into my 1xBet account. The money never showed up in my balance. I was told it would be transferred shortly, but nothing happened. Then, on May 19, 2025, at 01:25, I deposited an additional ₺3,200—and again, the funds did not appear in my account. When I...
On August 1, 2025, I made a deposit of ₺3,500 into my 1xBet account (User ID: 281944) using the fast bank transfer method. Normally, my past deposits—when similar issues occurred—were resolved within 3–5 hours at most. However, this time, it has been over five days (96 hours) since the transfer, and...
On April 23, 2025, I deposited ₺9000 on 1xBet’s payment page. Although the amount was successfully withdrawn from my bank account at 15:26, it never a...
