On November 9, 2025, my Betcio account balance of ₺14,000 suddenly dropped to zero. When I checked my account history, I discovered several betting transactions that were not made by me, which caused my balance to disappear. I have no connection to these transactions, and this is the first time I have experienced such an issue. Even though I had recently changed my password, this problem is clearly caused by the site itself. I contacted Betcio customer service about the issue, but they simply said, “We are not responsible,” and provided no assistance or solution. Furthermore, I received no response to my withdrawal request. I request a full refund of my balance and a detailed investigation of my account.
I had over ₺8,000 in my Betcio account, and everything seemed fine until around 2:00 PM, when I was suddenly logged out of the site without any action on my part. Hours later, around 5:00 PM, I logged back in—and to my shock, my balance had dropped to just ₺45. I have no idea what happened during t...
On September 16, 2025, the entire balance of ₺12,000 in my Betcio account was spent on a game without my knowledge or approval. At that exact time, I was playing a different game with my account and never placed any bets on another one. My account did not have two-factor authentication enabled, but...
Today, my ₺20,000 balance, which I won in a slot game on the site Betcio, was reset to zero without any explanation, and no payment was made. When I contacted live support, I was constantly stalled and offered no solution. My account number is 109798**. I had also previously deposited ₺2,000 via ban...
On October 20, 2025, at around 6:03 a.m., I requested a ₺2,500 withdrawal from my Betcio account. However, even after all this time, the transaction has not been completed, and my winnings have not been transferred to my bank account. Betcio representatives claim that the money has been sent, but I ...
I left my Betcio balance at ₺1200 before going to bed, expecting it to be there in the morning. But when I checked my account the next day, my entire balance was gone—completely wiped out! I don’t even play roulette or similar games, yet somehow, my funds were lost in those games while I was asleep...