BetCiO blocked my withdrawal—how can I get my funds released?

I deposited ₺7,000 into my Betcio account. After this deposit, I played the games on the site and I clearly felt that the games were unfair and manipulated in a way to take my money. Despite my investment, I did not receive any of the bonuses that I believe I was entitled to, and my balance was lost...

I participated in the Totowin event organized by the Betcio betting site and I am experiencing serious victimization in this process. Within the scope of the event, the site offered us a 15-match analysis coupon and promised various payments if more than 10 correct predictions were made. In the coup...

On 01.11.2025, I requested a withdrawal of the ₺50,000 I earned through a promotion on Betcio. However, no payment has been made to this day, and I have been repeatedly stalled. I previously experienced a similar issue, where I was kept waiting for a long time and never received the payment. When I ...

On November 9, 2025, my Betcio account balance of ₺14,000 suddenly dropped to zero. When I checked my account history, I discovered several betting transactions that were not made by me, which caused my balance to disappear. I have no connection to these transactions, and this is the first time I ha...

After winning $259 on the betting and casino site Betcio, I was suddenly logged out of the platform. When I managed to log back in, I saw that the money I had won had been withdrawn from my account without any explanation. I also have screenshots proving this situation. In addition, the attitude of...

On October 24, 2025, around 9:00 PM, $130 disappeared from my Betcio account. My username is R**. As soon as I noticed the missing balance, I contacted Betcio’s customer service right away. They activated two-step verification and told me they would get back to me shortly. However, later they claime...

On October 24, 2025, at around 4:15 PM, I submitted a $173 withdrawal request from my Betcio account. The request was rejected, and I was told that a confirmation email had been sent to my personal email address for security purposes. The email included my IBAN number and asked me to confirm that I ...

Betcio seized my money and accused me of lying. I had a balance of $720 in my account, and I’m a very careful user — I never log into fake sites and fully understand how to identify them. I’ve been playing for nine years, and I regularly change my password for security. However, it seems that Betcio...

On October 20, 2025, at around 6:03 a.m., I requested a ₺2,500 withdrawal from my Betcio account. However, even after all this time, the transaction has not been completed, and my winnings have not been transferred to my bank account. Betcio representatives claim that the money has been sent, but I ...

On October 18, 2025, after depositing ₺1,000 into my Betcio account, my balance increased to ₺3,810. I then requested a withdrawal to my Ziraat Bank account via bank transfer. However, since the morning, my withdrawal request has not been approved, and the funds have not been transferred to my accou...

Today, my ₺20,000 balance, which I won in a slot game on the site Betcio, was reset to zero without any explanation, and no payment was made. When I contacted live support, I was constantly stalled and offered no solution. My account number is 109798**. I had also previously deposited ₺2,000 via ban...

Fifteen days ago, I deposited 30.000₺ into Betcio via the fast transfer method, using the IBAN registered under the name G* Ö*** at İstanbul D*** branch. Despite completing the transaction successfully, the amount was never credited to my account. I had previously seen the same name when withdrawing...

Last night, I played roulette on the Betcio mobile app and won ₺50,000. I immediately requested a withdrawal via bank transfer, but despite having sufficient balance in my account, the money was never paid out. My username is ö0107. After noticing the issue, I contacted Betcio customer support. The...

On August 30, I deposited ₺1000 into my Betcio account via Garanti Bank. Since I had previously lost ₺1600 from my balance, I started using the site’s two-factor authentication system, which was supposed to guarantee the security of my account. Despite following every step of Betcio’s security instr...

I placed bets on Betcio, and after finally winning, my balance of ₺4,885 was suddenly deleted today without any explanation. My account number is 1131423*. I always log in through the official Telegram group link, and I have never once used a fake site. When I contacted live support, they claimed t...

Previously, ₺6,500 was unfairly removed from my balance in a blackjack game. Afterwards, Mr. E*** called me and gave various reasons to convince me to withdraw my complaint. He told me that I could contact him if I had any issues, and if I couldn’t reach him, I should contact customer service. Howev...

I have been actively playing slot games on Betcio Casino for nearly two years, depositing over ₺3,000,000 during this time. Despite such a large investment, I have only been able to withdraw a very small portion of my total deposits. The highest payout I ever received was ₺36,000, and even that requ...

I am facing serious problems with my withdrawal requests on Betcio. Yesterday, my most recent withdrawal request was rejected, and I was told that I must send a photo of my ID, a selfie, and a handwritten note showing the current date. For security and privacy reasons, I refused to provide such sens...

Today at 22:01, I deposited funds into my Betcio account via bank transfer. My username is Y***. However, the deposited amount never appeared in my account. When I contacted customer service, they claimed that I had made the transfer to a fake site. This is impossible, as I cannot complete any trans...

On August 1, 2025, I transferred ₺200 via bank transfer to my Betcio account and received confirmation of the transaction with an official receipt. However, the deposited amount never appeared in my account balance. Right after noticing the issue, I immediately contacted the Betcio live support team...

On July 2, 2025, I deposited ₺250 into my Betcio account, expecting to use it for regular gaming activity. However, right after the transaction, my account was suddenly restricted, and I was blocked from accessing the funds. I immediately contacted Betcio’s customer support, and to my surprise, they...