I’ve been a member of the BetCio site for a long time and have been playing in the casino category. Yesterday, my $135 withdrawal request was canceled due to account verification requirements. After completing the necessary verification, I was then asked for Gmail verification — but I never received the Gmail confirmation email.
I contacted live support to request an update for my Gmail address, but that request was also ignored, and my withdrawal attempt was canceled again.
In total, my withdrawal request has been canceled twice, and a withdrawal block has been placed on my account. My winnings reached around $405, but I couldn’t withdraw any of it due to the restriction, and eventually, I lost my entire balance. Live support only told me to request a callback, which I did, but no one ever called me, and my Gmail address was never updated.
No solution has been offered, and my winnings were never paid out. I’m requesting that my funds be paid and that this issue be fully resolved.
On October 24, 2025, at around 4:15 PM, I submitted a $173 withdrawal request from my Betcio account. The request was rejected, and I was told that a confirmation email had been sent to my personal email address for security purposes. The email included my IBAN number and asked me to confirm that I ...
I experienced serious problems while trying to deposit money on the Betcio website. Just now, I made another deposit of ₺300, but the transaction did not go through. This is the fourth time I’ve had the same issue. Each time, I trusted the site and made the payment, yet the money never appeared in m...
For the past month and a half, I’ve been experiencing serious issues in the casino section of the BetCio website, especially in the slot games. My spins often don’t register, the balance never increases, and shortly after the games start, the system throws me out. It’s very clear that this is being ...
I was about to make a deposit on Betcio when I saw an offer for 100 free spins in the FreeSpin section. I confirmed with a support representative that there were no wagering requirements or withdrawal limits attached to the bonus. In fact, the live chat even stated, “Your withdrawal is in process an...
I deposited money into Betcio, placed a withdrawal request, and logged out. However, five hours later, I checked my account and saw that my balance was gone. The withdrawal never processed, and my money was nowhere to be found. I immediately contacted live support, but instead of providing a clear ...