I deposited ₺7,000 into my Betcio account. After this deposit, I played the games on the site and I clearly felt that the games were unfair and manipulated in a way to take my money. Despite my investment, I did not receive any of the bonuses that I believe I was entitled to, and my balance was lost in a very short time in a way that did not feel natural or fair. I contacted Betcio customer service about these issues, but no one was interested in my problem and I did not receive any clear information or support. I find it unacceptable that both my bonus rights are not given and the games appear to be operating in a rigged manner. I request that my losses be compensated and that the bonuses I am entitled to be fully credited to my account. I also expect a detailed review of my account and the games I played and a clear explanation to be provided.
I’ve been playing on Betcio for a while now, and I’ve reached a point where I feel completely deceived. I have never once requested a withdrawal, because I’ve never had any winnings to cash out. Every single time I play, I lose. Just yesterday, I lost ₺20,000, and the day before that another ₺25,000...
Today, my ₺20,000 balance, which I won in a slot game on the site Betcio, was reset to zero without any explanation, and no payment was made. When I contacted live support, I was constantly stalled and offered no solution. My account number is 109798**. I had also previously deposited ₺2,000 via ban...
I had over ₺8,000 in my Betcio account, and everything seemed fine until around 2:00 PM, when I was suddenly logged out of the site without any action on my part. Hours later, around 5:00 PM, I logged back in—and to my shock, my balance had dropped to just ₺45. I have no idea what happened during t...
For the past week, I have been experiencing serious freezing problems in the casino section of Betcio. Many times the games either do not open at all or the system crashes in the middle of play. Because of this, I was unable to enjoy any of the games and completely lost the excitement of playing. I...
Last night, I played roulette on the Betcio mobile app and won ₺50,000. I immediately requested a withdrawal via bank transfer, but despite having sufficient balance in my account, the money was never paid out. My username is ö0107. After noticing the issue, I contacted Betcio customer support. The...