1
Alper is completely dissatisfied with the result

Betcio Deleted My Entire Balance During Withdrawal and Blamed It on a Bonus

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Alper
April 05, 2025 4:23 pm
35

I've been using Betcio for 4 years without major issues, but my recent experience has completely destroyed my trust in the platform. During a routine withdrawal request, my entire balance was wiped out. I immediately contacted customer service, and their explanation was shocking—they claimed it was a Bayram bonus I had supposedly used, and therefore, the funds were invalid. They also insisted I had built that balance with only ₺100, completely ignoring the real money I had deposited.

I made multiple attempts to explain that I had funded my account through legitimate deposits, but no one cared enough to review my transaction history. No correction was made, and worse, no one followed up with me about my complaint.

I’ve been loyal to this site for years, but this experience has left me feeling cheated and ignored. You can’t just erase a user’s balance and dismiss it as a bonus conflict without properly investigating the account activity.

Alper
Alper
November 08, 2025 4:59 pm

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