I won a bet on Betcio, yet the platform refuses to pay out my rightful winnings. Despite the outcome being crystal clear, they continue to reject my claim. During the basketball match in question, I encountered a serious issue that directly affected the result. I even provided multiple screenshots as evidence, but they still insist there was no problem.
What’s worse is their response — instead of addressing my concerns fairly, they act as if they don’t understand and continue to push their own narrative. No matter how clearly I explain or how much proof I show, they refuse to acknowledge the facts. Everything is right there in black and white, yet they dismiss it entirely.
Betcio, this is completely unacceptable. I put in time and money (₺) expecting a fair and transparent betting experience. Instead, I’m left feeling deceived and ignored. You need to resolve this immediately by honoring my winning bet and reviewing the match issue properly. Stop deflecting and start supporting your users.
I placed a 144 TL bet on the Panathinaikos–Samsunspor match through Betcio. As a result of this bet I played yesterday, I should have earned 1296 TL, but my winnings are shown as lost in the system and have not been credited to my account. I have experienced a similar issue before, and despite contacting Betcio customer service each time, I was not provided with any solution or explanation. I did not use any promotions or bonuses.
I request that my winnings be transferred to my account as soon as possible and that a permanent solution be provided to prevent such issues from recurring.
I’ve been waiting since yesterday for a ₺13.100 withdrawal from my Betcio account, but the money has still not been paid out. What’s worse is that the platform marks the transaction as completed, giving the false impression that the funds were sent—when in reality, nothing has arrived. When I reach...
Last night, I played roulette on the Betcio mobile app and won ₺50,000. I immediately requested a withdrawal via bank transfer, but despite having sufficient balance in my account, the money was never paid out. My username is ö0107. After noticing the issue, I contacted Betcio customer support. The...
I placed bets on Betcio, and after finally winning, my balance of ₺4,885 was suddenly deleted today without any explanation. My account number is 1131423*. I always log in through the official Telegram group link, and I have never once used a fake site. When I contacted live support, they claimed t...
Today, my ₺20,000 balance, which I won in a slot game on the site Betcio, was reset to zero without any explanation, and no payment was made. When I contacted live support, I was constantly stalled and offered no solution. My account number is 109798**. I had also previously deposited ₺2,000 via ban...
I placed bets and won on Betcio, but they have refused to pay me my money. At first, they requested documentation, and I submitted everything they asked for — including my ID and bank details. After a while, they told me the payment had been sent and even shared a so-called "receipt" as proof. But ...