While playing on Betcio, I’ve repeatedly been kicked out of games without any warning. The platform logs me out or shows me as offline in the background, even though everything on my end looks normal. I only realize something’s wrong when I return to the main page and see that I’ve been disconnected from the game—and by then, I’ve already lost my balance.
This issue keeps happening, and every time I contact live support, they blame it on my internet connection or my device’s performance. But my connection is perfectly stable, and I’ve tested this on multiple devices. It’s clearly a problem with their server or platform, not on my side.
What’s more frustrating is that Betcio provides no real solution—just generic excuses. I’m losing money because of a technical issue that shouldn’t exist on a professional betting platform.