On October 22, I requested a withdrawal for my $1,475 winnings from the Betebet casino section. However, my account was first put on hold with the message “transaction queue reserved,” then placed under review without any explanation, and finally restricted from access. This is the first time I’ve ever experienced an issue like this since opening my account. My username is ra***.
No request for documents or additional information was sent to me. When I contacted customer service, they only stated that the review process was ongoing and that my account would remain inaccessible. I still cannot access my account, and my winnings have not been paid.
I request that the risk department complete its review immediately, that my account be reopened, and that my $1,475 winnings be paid to me. Otherwise, I will pursue the necessary legal steps.
I’ve been playing casino games on the Betebet site for many years. Over the past week, I deposited a total of $5,875, and I wasn’t able to withdraw any money at all. Especially when I started winning, the site suddenly logged me out — but not from the game itself — so I kept playing. However, during...
I placed a bet on the Betoffice betting platform and my bet won as per the odds and results displayed on their site. Naturally, I requested a withdrawal of my winnings. However, despite my rightful claim, my withdrawal request was rejected without any valid explanation. When I contacted the live su...
I won a total of ₺167,000 on Betebet, and as soon as I tried to withdraw my winnings, my withdrawal requests were canceled without any explanation. Later that same day, I logged in and found that my entire account balance had been wiped clean—completely zeroed out. This is beyond unacceptable. When...
On September 27, 2025, after playing blackjack on Betpark live casino, I requested a withdrawal of 44,000 TL. However, my withdrawal request has still not been processed, and my account is being held “under review.” So far, I have not been provided with any written explanation or detailed informatio...
On October 24, 2025, at 8:05 PM, I requested a $865 withdrawal through the Betwoon website. I had deposited $144 and won a total of $942 without using any bonuses or promotions. However, my withdrawal request was canceled without any explanation, and my entire balance was deleted. I’ve deposited mo...