I’ve been playing casino games on the Betebet site for many years. Over the past week, I deposited a total of $5,875, and I wasn’t able to withdraw any money at all. Especially when I started winning, the site suddenly logged me out — but not from the game itself — so I kept playing. However, during this time, the money I won never appeared in my account, and all the funds I deposited disappeared.
When I tried to log out of the game to claim the loss bonus and log back in, the site kicked me out again, and I still couldn’t receive my winnings. This issue happened repeatedly with every deposit and every time I began to win.
When I contacted customer service about these problems, they offered no solution and showed no real interest. The site also didn’t offer any bonus or compensation. All of these issues occurred while playing on mobile.
I request that this situation be investigated and that the losses caused by these system errors be addressed.
For about two weeks, I’ve been playing slot games in the casino section of the Betebet site, and I seriously suspect that cheating is involved. During this time, I’ve lost a total of $2,840. I noticed that the games constantly make me lose, and my chances of winning feel almost nonexistent, which se...
On October 22, I requested a withdrawal for my $1,475 winnings from the Betebet casino section. However, my account was first put on hold with the message “transaction queue reserved,” then placed under review without any explanation, and finally restricted from access. This is the first time I’ve e...
I won a total of ₺167,000 on Betebet, and as soon as I tried to withdraw my winnings, my withdrawal requests were canceled without any explanation. Later that same day, I logged in and found that my entire account balance had been wiped clean—completely zeroed out. This is beyond unacceptable. When...
I had ₺58,000 in winnings on Betebet, but while I was playing, I was suddenly logged out of the site. When I logged back in, my balance had dropped to ₺25,000, and then again to just ₺7,000. When I checked my Casino Pro history, I noticed that games were played on Sweet Bonanza that I never initiate...
I received a loss bonus on Betebet, and today I submitted a withdrawal request for $118 to cash out the balance I had accumulated. I didn’t receive any errors or warning messages during the bonus usage or the withdrawal process. I completed the transaction through the website, and I had never experi...