My welcome bonus was successfully credited to my Betnano account, but my deposit bonus has not been added for the past two days. I contacted customer service, and they confirmed that my request was received, yet no actual solution has been provided.
The bonus amount is ₺500, and I have never faced a similar problem before. I also met all the campaign and bonus requirements without missing any conditions. There were no extra rules that should prevent this bonus from being credited.
I request that my deposit bonus be credited to my account immediately, as this delay is unfair and leaves customers without trust in the platform.
I recently registered on Betnano.com and deposited ₺1500 into my account. After making the deposit, I requested a bonus as advertised—but it was never granted. I reached out to support, and all they’ve done is refer me to their “rules,” without offering any real explanation or solution. I followed ...
I made a deposit into my Betnano account, but the funds have not been credited to my account. I’ve been trying to resolve this issue for the past two hours without success. This is the first time I’ve encountered such a problem on this platform, which makes it even more frustrating. I reached out f...
Yesterday morning, I deposited ₺1000 into my Betnano account, and to this moment, the money still hasn’t been credited. I’ve tried everything to get support—there’s no clear contact, no response, and no solution offered. It feels like I’ve been completely ignored, or worse, deceived. How is it acce...
I feel completely deceived by Betnano. They introduced a special bonus that required a checkbox selection, but nowhere was this clearly communicated before making a deposit. In a rush to take advantage of the bonus, I deposited ₺5000, expecting to claim it afterward. When I submitted my request thr...
At around 04:00 a.m., I transferred ₺500 from my VakıfBank account to my Betnano account via the FAST method. I didn’t receive any error message during the transaction, and the money appears to have been successfully sent from VakıfBank to ING Bank. However, the amount has still not been credited to...