I’m extremely frustrated with Betnano. I can’t log into my account at all—it keeps giving me a "connection privacy error" every time I try. I’ve deposited money, and now I’m completely locked out of the platform. I urgently need help because there’s money sitting in my account that I can’t touch, and no explanation from the site.
I initially deposited ₺1,000, then followed instructions to deposit another ₺1,500 when they said it was required. That’s ₺2,500 total. Now, unbelievably, the site tells me I need to deposit ₺7,000 more to proceed. This makes no sense and feels like a scam. Why are more deposits needed just to access my already existing funds?
I don’t want to invest another cent—I want my money back. I’m not even able to play, place bets, or use my balance because of this login and connection error. And there’s no real support to guide me through a fix.
Betnano, you need to resolve this immediately. Give me access to my account and return my ₺2,500. If this isn’t addressed today, I’ll take this issue to every review and consumer complaint platform available. I expect real support—not scripted responses or more payment demands.