I’ve been a loyal Betnano user for months, and up until recently, I didn’t have any major issues. However, for the past two days, I’ve been completely locked out of my account. I’ve tried everything—logging in, resetting my password, even reaching out via the WhatsApp support line—but there has been no response or resolution. It’s beyond frustrating.
What’s more concerning is that I have a ₺ balance inside my account that I can no longer access. I also attempted to add funds via my bank, but that didn’t go through either. I’m left in the dark with no access to my money or support.
Betnano, I urge you to contact me directly and resolve this issue immediately. I trusted your platform, but this level of silence and inaccessibility is unacceptable. I expect transparency and action—not to be ignored.